Upon completing the training curriculum, at the end of the course you will see a lesson titled “Preparing for your Certificate”. Click on that lesson and complete the form on that page to submit your mailing information so we can have your certificate sent to you in a timely manner.
On the form, you have the option of having your certificate emailed to you upon completion, having a hard copy mailed to you, or both.
After filling everything out, click “Get My Certificate”, and your information will be saved for issuing.
Once Plan Academy has your credentials and you have completed your training, you will be issued a digital certificate, available to share or download right away.
For mail, it should take 7-10 business days, depending on your location and the postal service.
It should be noted that we have a policy not to issue certificates in the first 30 days of a membership because of the 30-day money back guarantee. If you finish your curriculum training before your membership is 30 days old, the certificate will be issued after the 30 day period is up.
If you’re still having trouble with this or if it’s not working, please send us an email at firstname.lastname@example.org and we’ll be happy to help.